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-->This article helps to fix an issue in which Windows 10 doesn't install specific drivers for USB audio devices on the first connection.
Original product version: Windows 10, version 1703
Original KB number: 4021854
Symptom
When you connect a USB audio device to a Windows 10 Version 1703-based computer the first time, the operating system detects the device but loads the standard USB audio 2.0 driver (usbaudio2.sys) instead of the specific device driver.
Cause
This issue occurs because the USB audio 2.0 driver (usbaudio2.sys) isn't classified as a generic driver in Windows 10 Version 1703. Therefore, the system assumes that a compatible, nongeneric driver is installed for the device even though the driver is generic.
This issue also causes Windows 10 Version 1703 to postpone the search for other compatible drivers through Windows Update that typically occurs immediately after you install a new device.
Resolution
To fix this issue, use one of the following methods.
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Method 1
To resolve this issue, install update 4022716.
Method 2
If the device-specific driver is distributed through Windows Update, you can manually update the driver by using Device Manager. For more information about how to do this, see update drivers in Windows 10.
Method 3
If the device is not yet connected, first install the device-specific driver, such as by using the appropriate installer. After the device-specific driver is installed, Windows 10 will select that driver instead of the standard USB audio 2.0 driver when you first connect the device.
Note
See the device manufacturer's user guide for specific instructions about how to install the driver.
Method 4
If the driver isn't distributed through Windows Update, you can manually reinstall the driver. To do this, follow these steps:
- Install the device-specific driver (see Method 2).
- Open Device Manager.
- Right-click (or tap and hold) the name of the device, and then select Uninstall.
- Restart the computer.
When it restarts, Windows will try to reinstall the device by using the device-specific driver.
Summary :
USB 3.0 drivers are the important elements to guarantee the normal running of the USB ports on your computer. If they are missing, outdated, or corrupt, you need to fix them by installing or updating them. MiniTool Software tells you how to fix USB drivers issues through doing these things in this post. You can read this post to get some useful information.
What Are USB 3.0 and USB 3.0 Drivers on Windows 10?
USB 3.0 is the third major version of the Universal Serial Bus (USB) standard for interfacing computers and electronic devices. It is one of the most popular and useful USB standard due to its fast and universal performance. You can find it on almost all modern devices.
To make sure that the USB 3.0 can work normally, you need to your computer has installed the right USB 3.0 drivers. If the USB 3.0 drivers on Windows 10 are outdated, missing or corrupt, the USB port will not work. In a situation like this, you will need to update or install USB driver Windows 10.
In this post, we will show you how to install or update USB 3.0 drivers on your Windows 10 computer.
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How to Install USB 3.0 Drivers on Windows 10?
If the USB 3.0 drivers are missing or corrupt, you need to install the USB drivers Windows 10 to make everything back to normal.
Here is a step-by-step guide:
1. Search for Device Manager using the Windows search box and select the first search result.
2. Go to the Universal Serial Bus controllers section and unfold it.
3. Right-click on the USB Root Hub (USB 3.0) option and select Uninstall device.
4. Close Device Manager and reboot your computer.
After rebooting, Windows will automatically install the latest version of the USB 3.0 driver.
Are you troubled by USB keeps disconnecting and reconnecting Windows 10 issue? Do you want to solve it immediately? Read this post to get the solutions.
How to Update USB 3.0 Drivers on Windows 10?
Perhaps, you need to update USB drivers Windows 10. You need to follow these steps:
1. Use the same method mentioned above to open Device Manager.
2. Go to Universal Serial Bus controllers > USB Root Hub (USB 3.0).
3. Right-click on USB Root Hub (USB 3.0) and select Update driver.
4. Select Browse my computer for driver software to continue.
5. Select Let me pick from a list of available drivers on my computer and press Next.
6. Select USB Root Hub (USB 3.0) and press Next.
The updating process will start. When the process ends, you can close the update interface, Device Manager, and then restart your computer.
At times, the USB 3.0 driver issues may not be solved by using the above two methods. If so, you can then modify the USB power settings to fix the USB 3.0 drivers.
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How to Modify the USB 3.0 Power Settings on Windows 10?
An improper USB power setting may be conflicted with the USB ports and connected devices. You can follow these steps to change the Windows 10 USB 3.0 power settings:
- Open Device Manager.
- Go to Universal Serial Bus controllers > USB Root Hub (USB 3.0).
- Right-click on USB Root Hub (USB 3.0) and go to Properties.
- Switch to the Power Management section.
- Check Allow the computer to turn off this device to save power.
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Then, you can go to check whether the USB 3.0 driver issue is solved.